Return & Exchange Policy

Return & Exchange Policy
Effective as of July 21, 2025

At Elan Travel & Sports, your satisfaction is our priority. If you’re not fully happy with your purchase, please review our return and exchange policy below:

Returns – Regular-Priced Items

You may return any regular-priced item within 10 days of purchase for a refund, provided the following conditions are met:

  • Item must be unused, unworn, and in its original condition.

  • It must be in its sealed, original packaging.

  • A receipt or proof of purchase must be included with your return.

Important: You are responsible for the item’s condition until it reaches our warehouse. Keep all packaging and invoices until you are sure you’re satisfied. Items returned without original packaging or in damaged packaging may be refused or sent back to you at your expense.

Exchanges

We offer exchanges only for defective items or if you received the wrong product. To initiate an exchange:

  • Contact us with your order details and a photo of the item.

  • The item must be unused and in original condition.

  • Exchanges are subject to stock availability.

Sale Items

All purchases of sale, discounted, or promotional items are final and non-refundable. No exchanges or returns will be accepted for these items.

Return Shipping

Please mail your return to our warehouse address. Customers are responsible for:

  • Return shipping costs

  • Ensuring safe delivery of the item back to us

Note: Original shipping charges are non-refundable. If a refund is processed, the return shipping cost may be deducted from your refund amount.